Bugged PS5 shop trophies, Hellraiser-mode save problems and collector's-edition delays. Every known launch issue and the workarounds.
Hellraiser: Revival Known Issues and Fixes: Trophies, Saves, Patches
The short version: the two PS5 shop trophies stop tracking after the first store, Hellraiser-difficulty players report save problems at the start of a run, and collector's-edition shipping sits with Boss Team Games, not Saber. As of the October 12, 2026 check of the official Steam news feed, no patch notes have appeared since launch day — the workarounds below are all you have.

Every known launch issue at a glance
Status as verifiable on October 12, 2026; none of it is developer-confirmed.
| Issue | Platform | Reported by | Fix available now |
|---|---|---|---|
| Shop trophies stop tracking (What're Ya Buyin? / What're Ya Sellin?) | PS5 | PowerPyx trophy guide | Earn both at the first shop, manual save first |
| Save-token problem at first Hellraiser-mode save point | Base PS5 | Reddit, Steam threads | Community report only |
| Collector's-edition shipping, missing digital codes | Boss Team direct orders | Reddit, press coverage | Contact Boss Team support |
The bugged shop trophies and the manual-save workaround
PowerPyx flags exactly two glitched trophies on its trophy roadmap, both tied to Zora's shop economy:
| Trophy | Requirement | What goes wrong | Workaround |
|---|---|---|---|
| What're Ya Buyin? | Spend a cumulative 666+ coins at Zora's shops | On PS5 the tracker sticks after the first shop | Earn it at the first shop, about an hour in |
| What're Ya Sellin? | Earn a cumulative 999+ coins from sales | Same stuck tracker on PS5 | Earn it in the same sitting |
| Lord of War | Fully upgrade one firearm (all 5 attachment slots) | May not pop when slots are filled | Remove the Drum Magazine or Laser Pointer, reattach it |
The warning is blunt: tracking "stops working permanently" if the two trophies are not earned at the first shop. The loop:
- At the first Zora shop (about an hour in), use the manual save point directly to the left of the shop.
- Sell everything in your inventory.
- Buy what Zora will sell you, sell it all again, and repeat until your money runs out.
- If neither trophy popped, reload the manual save and repeat.
Walking away without both trophies is what breaks them. A reader comment on the guide has the selling trophy frozen at 120/999, and PowerPyx's reply is that only a developer patch can repair a stalled tracker.
A Quiet Place (graveyard stealth) also has reports of never unlocking; the recovery is to reach the church door, reload the most recent autosave, then insert the key. The Steam list is unaffected: 69 achievements against 44 console trophies, broken down on our achievements page.
There is no chapter select and no post-game free roam, and PowerPyx counts 20 missable trophies. Each playthrough slot gives 2 rotating autosave slots and 8 manual save slots — spacing those eight across the run is how you recover from any glitch here.
Hellraiser difficulty save problems
Hellraiser mode is the only difficulty built around scarce Save Tokens, and it can only be picked when starting a new game; the other three switch at will. It has produced launch-week complaints:
| Difficulty | Saving behavior | Launch-week report |
|---|---|---|
| Easy | Story-focused, minimal resistance | No complaints found |
| Normal | Autosaves present | No complaints found |
| Hard | Limited save points, no autosave | Long replays after a death |
| Hellraiser | Limited Save Tokens, new game only | Threads about the first save point |
The most concrete report is a Reddit thread titled "Hellraiser Difficulty Save bug?", posted from a base PS5, about finding the first save token just after the knife fight. A parallel Steam thread argues the supply itself is too tight ("save token before that. It's infuriating"). Both are community reports, not developer-confirmed issues: no official statement covers them as of October 12, 2026, and we could not verify whether that save point is broken or simply stricter than players expected. Our difficulty and saving guide details how each mode allocates saves; the beginner tips cover token management.
Performance and visual complaints on PS5 and PS5 Pro
Performance targets are official: 30/60 FPS on PS5 and Xbox Series X, 30 FPS only on Xbox Series S and Nintendo Switch 2, per the Saber FAQ. The complaints sit on top of those targets:
- Raised black levels on PS5 Pro. An r/hellraiserthegame thread reports washed-out black levels in the console's graphics settings, with replies suggesting an HDR check. No developer response.
- General instability. Tom's Guide's reviewer finished the roughly 10-hour campaign on PS5 Pro and lists recurring faults: slow textures after loading, enemy bodies morphing into furniture, framerate drops in large fights, a late-game save station that refused to work, the storage box eating a revolver, the final boss going unresponsive twice, and looping final-cutscene dialogue.
For how each console holds up, see the platform differences comparison.
Collector's edition delays: Boss Team Games is responsible
Saber's official FAQ answers shipping questions by pointing elsewhere:
Official source: Clive Barker's Hellraiser: Revival FAQ — Saber Interactive support
"Please be aware that Boss Team Games is responsible for the sale and fulfillment of these versions of the game, and, as such, we are unable to provide additional information - including about shipping - to players. For anyone with specific questions regarding their pre-ordered Collector's Edition, please contact Boss Team Games directly ([email protected])."
Around that line sit launch-week complaints: r/hellraiserthegame threads ask who has a tracking number, report missing digital codes on direct Boss Team orders, and one reads "First and last time I order directly from Boss Team Games." A PlayGround.ru item dated October 9, 2026, carried in the game's Steam news feed, reports buyers angered by the delay. One clarification: the October 30, 2026 date in the FAQ is for Nintendo Switch 2 retail cartridges, a separate schedule. Pricing is on the editions page, and our is-it-worth-it verdict covers buying at launch right now.
Patch status log as of October 12, 2026
The official feed (entries labelled Community Announcements) has no patch-notes post since launch; third-party outlet items also appear there — read the source column:
| Date | Post | Source label | Relevance |
|---|---|---|---|
| Sep 17, 2026 | Demo is out now + Scarlet Church Trailer | Community Announcements | Pre-launch |
| Sep 21, 2026 | Demo Patch Notes | Community Announcements | Latest patch notes — demo only |
| Sep 23, 2026 | Gameplay Overview Trailer | Community Announcements | Pre-launch |
| Oct 8, 2026 | ...is out now! / Launch Stream | Community Announcements | Launch day |
| Oct 9–12, 2026 | PlayGround.ru news only (3 on Oct 9, 1 on Oct 12) | PlayGround.ru | No official patch notes |
The developer's stated plan is unchanged: patches expected, DLC not.
"While we expect to release some patches to address issues discovered post-launch, we do not have plans for future DLC or content updates." — official FAQ
No launch patch version number can be quoted honestly until a post appears in the feed.
What to do until a patch arrives
- Do the shop loop first — manual save left of the first Zora shop, then grind both trophies.
- Never lean on one save — eight manual slots per playthrough slot, spread across the run.
- Empty the storage box before a story-critical stretch — one reviewer lost a revolver to it.
- Back up your save data — no chapter select means a corrupted slot costs a fresh 8–12 hour run (length estimates).
- On PC, treat community tools as risky — save editors exist; see the trainer status page first.
- Watch the official feed for patch notes — the walkthrough hub updates alongside this page.
Frequently Asked Questions
Is there a patch for the bugged trophies yet? Not as of October 12, 2026. The newest patch-notes entry in the official feed is the September 21 demo patch, which predates release — the workaround above is the only known route to both trophies on PS5.
Are the shop trophies broken on Xbox and PC too? PowerPyx describes the tracker failure specifically on PS5 and lists exactly two glitched trophies. We found no equivalent confirmation for Xbox or PC — assume neither that it is universal nor that it is absent.
Who do I contact about a collector's edition? Boss Team Games at [email protected]; the FAQ says Boss Team handles fulfillment while Saber cannot provide shipping information.
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